According to a recent study up to 40% of new
managers and supervisors fall short within the first
18 months, and one of the major reasons is that they
are not given adequate training to manage people
and understand the underlying HR legal framework
of managing people. All managers need to possess a
broad range of skills including Human Resources. In
addition to understanding the jobs of those who
work below them, managers and supervisors must
communicate with others effectively, evaluate
worker performance, and take action to improve a
workplace and overall productivity. For most people
though, communication and management skills like
coaching, critiquing, resolving conflicts, running
meetings, and doing performance reviews do not
come naturally; they must be developed.

Learning Outcomes:

Upon completion of this masterclass, participants will:

• Define SMART objectives aligned with
  organisational goals
• Develop and execute a structured plan to
  achieve objectives
• Monitor progress and adapt plans to ensure
  success
• Drive sustainable HR and organizational
  change initiatives

Who Should Attend:

This course is ideal for:

• Line managers and supervisors
• HR Coordinators and team leaders
• Professionals seeking to drive organizational
  change
• Anyone pursuing the Generic Management
  NQF Level 4 qualification

Why Choose This Course?

• Practical Focus: Hands-on activities and
  real-world HR scenarios
• Aligned with SAQA: Meets Unit Standard
  242822 requirements
• Expert Facilitators: Learn from experienced
  HR and management professionals
• Interactive Learning: Hands-on workshops
  and real-world HR case studies.
• Certificate of Completion: Earn credits
  towards Generic Management NQF Level 4

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